What topics will we explore?
Healthy relationships as a condition for success: clear rules, shared KPIs, data transparency with protection of know-how
Private Labels 2.0: quality, costs, reputation, product innovation
Health and sustainability with impact on business
Technology deployment: data analytics and security, forecasting, pricing, availability
Customer–brand relationships: CX, loyalty programs, personalization, retail media and impact measurement
Operations and format transformation: 24/7, automation, last mile and shrinkage